Terms & Conditions

Payments & Refunds

All payments are handled via PayPal.

If you do not have a PayPal account, you may still pay with your credit or debit card as a PayPal ‘guest’.

UK VAT is applied to all orders being dispatched to addresses within the UK and European Union countries, with the exception of Channel Islands (Jersey & Guernsey) and Canary Islands (Spain) and is included in prices shown where applicable.

Deliveries

Your items will only be dispatched to the delivery address provided at checkout.

Please ensure you provide full complete delivery address, as we cannot be held responsible for any delivery delay or failure caused by incorrect/incomplete address being provided.

Please provide a valid email address and/or mobile telephone number so courier tracking notifications can be sent to you (where available).

Stock & Availability

Items listed for sale on this website are either stocked by ourselves, or by our suppliers.

Items stocked by ourselves, or items stocked by our suppliers that are dispatched direct to our customers, are usually dispatched within 1 working day. Items that are stocked by suppliers which have to be ordered in for dispatch from our warehouse are typically dispatched within 2 to 5 working days. (Working days are defined as Monday to Friday, excluding public holidays)

In the event that an item has become out of stock or is otherwise unavailable, we’ll notify you, and you’ll have the option of cancelling for a refund, or leaving on backorder.

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